sonance.tech.news

February 18, 2009

up again, database recovered

Filed under: Outage, security, sysadmin crunching, techupdate — iang @ 11:49 pm

after a long night of beer blah hack splice graft perl miceql grunge splech pizza argh art blech … the database has been recovered.

There may be errors or lost data … please let the support or stuff or tech lists know.

Also the security updates were done on the raw machine … hold your breath!

sonance outage 200900218

Filed under: Outage — iang @ 12:49 pm

Sonance technical services suffered a complete outage today until 13:30 or so when the machine was rebooted.  Our thanks to Matthias for tramping through the snow to shiver for a while in the cold damp Keller poking at frozen iron.

Basic issue looks like an IRQ failure on the machine.  Kernels were running (accepting connnections, returning pings) but no userland was getting any attention (no SSH, no keyboard on console!!!).

Note that the database failure of last weekend is still with us, so many user processes are broken (evolve, php applications).  The basic issue here is that the passwords were all lost from the database, and we can’t figure out how to restore them from a backup as yet . . .  We’ll look at it tonight at our meeting and try and script our way through the MySQL jungle.

February 2, 2009

housing-related Outage

Filed under: Outage — iang @ 3:58 pm

Sonance suffered another housing-related outage again.  According to Matthias G who went down to the Krypta, the machine has been moved from one place to another, and whoever moved the machine did not plug in the network cable.

Stuff that happens……..

Blogs up, evolve up, mailing lists up…  Actually they never went down :-)

January 23, 2009

website down

Filed under: Outage, security, sysadmin crunching, techupdate — berniq @ 12:04 pm

As of last weekend, all websites are down due to a hack.  Apologies.

The problem is a lot of the websites are old and unmaintained.  We cannot see which ones, and we cannot fix them.  As there are hundreds of websites, it is beyond our capacity to keep them going or secure them.

So they must be the responsibility of each site owner.  In order to deal with this general problem, the board met last wednesday and voted on a general policy of membership requirements.  See an email post thursday.

Therefore two things are required for each website:

  • a systems administrator needs to be identified and responsible for the security of the site
  • a member needs to sponsor in some sense or other the site

For Membership, see the email sent out by doris.

February 7, 2008

King Zentrix is dead, long live King Zentrix

Filed under: Outage, sysadmin crunching, techupdate — iang @ 1:58 pm

Last night the migration of Zentrix into its new VM home happened, and we spent a fair amount of time last night chasing broken systems. The process is ongoing, stuff keeps turning up, so please keep your eyes open and file any bugs at the normal place.

Things that were broken and then got fixed: Imap webmail services, DNS, backups to /BKP.

There might be more problems, please send problems to support at lists.support.net